Payment Options

MyGVEA Desktop and MobileApp - Accessible 24/7

  • With MyGVEA, you can pay your electric bill online 24 hours a day
  • Payments made prior by 5 p.m. (AKST) will be posted to your account that afternoon.

MyGVEA allows you to make a one-time payment from your checking, savings, VISA, MasterCard, Discover or debit card.

Download the app from the Apple Store or Google Play. Search for “Golden Valley Electric.”

Note:

If you don’t have an existing user ID/password, click on the “Sign up to access our Self-Service site” link. You’ll need an email address, your account number and billing zip code to create a log-in account. You can find your account number listed on your bill.

  • Only one username and password are needed to access both the mobile app and desktop version of MyGVEA.
  • When signing up for Auto Pay your account balance must first be paid to zero.

With MyGVEA you can...

View your bill

View your usage history

Make a one-time payment

Communicate with GVEA directly through the App

Sign up for Auto Pay

Send/receive emails to/from GVEA

Automated Phone System

You have access 24/7 through GVEA’s Interactive Voice Response (IVR) phone system. Just call our main phone number, (907) 452-1151, or toll-free at (800) 770-4832 and follow the prompts to:

Make a one-time payment

Check your account balance

Update your phone number

Report a power outage

Note:

Your account number is needed to process the IVR actions you intend to initiate. Your account number appears on your monthly billing statement.

You can also use the IVR phone system to:

      • Update the phone number(s) associated with your electric account
      • Report a power outage

Bill Payment Kiosk

4 locations to choose from!

Our Payment Kiosk will accept:

Note:

Change will not be provided if paying with cash; any overpayment will be reflected on your account as a credit.

      • To begin a transaction, you will need your account number, which appears on your monthly billing statement.
      • The screens and the narrative will walk you through each step.

Drop Boxes

Note:

Delinquent account payments deposited after 4 p.m. will not prevent shut-off notices already scheduled for delivery

With a Member Services Representative

      • A Member Service Representative is happy to assist with processing your payment. They are available by phone at (907) 452-1151 (Option 2) or toll-free at (800) 770-4832 and in office at our lobby locations from 8:30 a.m. to 4:30 p.m. Monday through Friday (except holidays).